Refund Policy

1. General Policy

All sales are final. Due to the digital nature of our product, we do not offer refunds for change of mind, dissatisfaction after use, account suspension, or any other reason once a purchase has been completed. We provide detailed information about our Service before purchase so you can make an informed decision.

2. Eligible Refunds

The only exception to our all-sales-final policy is a duplicate purchase — meaning you were charged more than once for the same product. In this case, we will refund the duplicate charge(s), leaving you with a single active purchase, provided that the license key from the duplicate charge has not already been redeemed. Once a license key is redeemed, that charge is no longer eligible for a refund under any circumstance, including duplicate purchases.

3. Non-Eligible Refunds

Refunds will not be granted for:

• Change of mind after purchase
• Dissatisfaction with the Service after use
• Account suspension or termination due to violation of our Terms of Service
• Failure to read product descriptions or system requirements before purchase
• Issues caused by your own hardware, software, or internet connection
• Duplicate purchases where the license key has already been redeemed
• Any request that is not a duplicate, unredeemed purchase

4. How to Request a Refund

If you believe you were charged more than once for the same product and have not redeemed the license key from the duplicate charge, open a support ticket in our Discord server. Include your account email and the transaction IDs of the duplicate charges. We will verify the redemption status of each license key before approving any refund. Requests are reviewed within 3-5 business days.

5. Refund Processing

Approved refunds will be processed to the original payment method within 5-10 business days. Processing times may vary depending on your payment provider.

6. Chargebacks

Filing a chargeback or payment dispute without first contacting us will result in an immediate and permanent ban from the Service. We encourage you to reach out to our support team to resolve any issues before initiating a dispute with your payment provider.